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Privacy Policy (New Zealand)

Privacy Policy

Website: www.eazylive.store

At Eazylive ("we", "our", "us"), we are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the Privacy Act 2020 (NZ).

By using our website www.eazylive.store, you agree to the practices described in this policy.

1. What Personal Information We Collect

We may collect the following types of personal information:

  • Your name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely via third-party payment providers)

  • Purchase history

  • Account login details

  • IP address and device information (for analytics and security)

2. How We Collect Your Information

We collect personal information when you:

  • Make a purchase on our website

  • Register for an account

  • Subscribe to our newsletter

  • Contact us via email or online forms

  • Interact with our website (via cookies, analytics, etc.)

3. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Communicate with you about your order or account

  • Provide customer support

  • Send newsletters or marketing (if you opt in)

  • Improve our website, services, and user experience

  • Comply with legal obligations

4. Sharing Your Information

We may share your information with:

  • Payment gateway providers (e.g., Stripe, PayPal)

  • Courier and delivery partners

  • IT and customer service providers

  • Legal or government authorities if required by law

We will never sell your personal information to third parties.

5. Cookies & Website Analytics

We use cookies and similar tracking technologies to improve your browsing experience and analyse website traffic. You can control cookies through your browser settings.

Analytics tools (e.g., Google Analytics) may collect anonymised usage data for us to understand user behaviour and enhance our services.

6. Your Rights

Under the Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you

  • Request correction of any incorrect or outdated information

  • Withdraw your consent for marketing communications at any time

To request access or corrections, please email us at help@eazylive.store.

7. Data Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, or destruction. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

8. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with our legal obligations.

9. International Transfers

Some of our service providers may be located overseas. When your personal information is transferred outside of New Zealand, we ensure appropriate safeguards are in place as required by law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the date of the last revision. Continued use of our website constitutes your agreement to the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

📧 help@eazylive.store
🌐 www.eazylive.store

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